L'analyse des commentaires est au coeur de l'Ecoute Client

Classé dans : Accueil, Best Practices, Dernier article | 16 commentaire(s)

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COMMENT FONCTIONNE L'ECOUTE CLIENTS RAMSES?



Les analyses de commentaires s'appuyent sur des modules de qualification

1° module de qualification (pop up).



Cette pop up fournit une qualification des pages critiques et une appréciation des pages du site



la troisième page que la pop up fournit la catégorie dans laquelle sera classé le commentaire



On obtient ainsi un premier système de classement qui a l'avantage de pouvoir afficher les Url critiques et la satisfaction des internautes

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